Frequently Asked Questions

Please reach us at elechante2311@gmail.com if you cannot find an answer to your question.

How much does delivery cost?

Currently we only have standard local delivery.

What happens if I receive a damaged item?

If damaged or defective, contact us at elechante2311@gmail.com immediately so that we can resolve the issue.

How long does it take to receive my order?

Our standard local delivery usually takes 5 to 7 days to deliver your order.

How can I track my order?

Users can track their order by receiving notification through their email regarding the status of their order.

What if I haven't received my order?

Users can email us at elechante2311@gmail.com so that our support team could reach out to you as soon as possible.